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The following checklist can be used as a basis for ISO9001:2000 audits. Cut and paste this text into an spreadsheet and add a checklist header.

This audit check sheet covers section 6 of the standard so it is focused on Human resources. It is a very short piece of the overall requirements but training is heavily audited area. This checklist also covers Infrastructure and work environment. This audit may require the attendance of the management representative, personnel, and a production or service manager.

Question Reference Documents Notes
6.1 Human Resources
Are all employees who effect the quality of product or services qualified or trained to ensure consistent output?
Has the organization provided appropriate training to satisfy the customer requirements?
What quality records show training requirements (does the requirement include a training interval)?
What records show that training is completed?
Has the company provided quality awareness training for employees of the importance of quality, the quality system, and the importance of meeting the quality objectives and the customer requirements?
Are records maintained to prove that all employees are either trained or qualified to perform their job in accordance with quality standards?
6.2 Infrastructure
How does the organization maintain equipment used to control the quality of the products and services?
How does the organization control hardware and software used in the production of product?
How does the organization assure that the building and environment are maintained in order to provide consistent quality?
6.3 Work Environment
How does the organization assure that the environment is sufficient the provide consistent product conformity?

Go To ISO9001:2000 Audit Check Sheet Section 7