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Most people visit this site in preparation for an ISO 9001 certification audit. These articles will help companies be prepared for the certification process.

ISO 9001 Auditor Styles
Understanding the different types of auditing can help you prepare, survive and thrive during a certification audit.

When To Argue With An External Auditor
Sometimes is it OK to argue with the auditor and sometimes it is not worth it. Arguing at the wrong time can make an external audit more difficult. Choose your battles wisely and you will win a lot.

What to expect during a certification audit
Don't be stressed. External auditors are there to help you, not hurt you.

How to be audited by an external ISO auditor
Before any audit, all personnel should be trained on how to be audited.

ISO 9001:2000 Certification Introduction
This article is an introduction to the ISO quality systems and a review of certification requirements.