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1 Introduction
1.1 General Company Information

ACME, Inc. was founded in 2006, the company has extensive capabilities in the major segments of the My Market market.

ACME designs, assembles, sells, installs and services a range of this and that. Markets include: A, B, and C.

The ACME, Inc. Quality Statement is:

To exceed the customers expectation of quality, service and value

2 Quality Management System Scope and Application

The company's quality management system documentation is written, implemented and maintained to meet the requirements of ISO 9001:2000 with a scope of registration for:

The design, assembly, sales, installation and servicing of MyProduct.

Since processes with results that are not fully verifiable are not in use, the validation of processes element has also been excluded.

The quality management system is independently assessed by a third-party to verify that these requirements are satisfied. Copies of the certificates of compliance provided by the Registrar as a result of this assessment will be available in Document Control.


3 Outline of The Company's Quality Management System

The company?s quality management system documentation ensures the effective operation and control of our business processes. The extent of such documentation depends on the complexity of the processes and their interaction as well as the competence of the personnel who perform the given processes. Our quality management system documentation is designed to meet the requirements of ISO 9001:2000 and to be appropriate to our organization?s size and type.

The Quality Manual (level 1 documentation) contains not only the Quality Policy, but also all policies relating to the requirements of ISO 9001:2000.

Operating procedures (level 2 documentation) describe how quality management system processes are conducted in compliance with the stated policies and as required by ISO 9001:2000. The majority of the level 2 document are maintained on the network.

Work Instructions, specifications and quality records (level 3 documentation) describe in detail how activities affecting quality are performed. The work instructions, drawings, as well as any forms used in conjunction with the quality management system are included in third level documentation. The documents are maintained primarily on the network per the Document and Data Control procedure.

The approval, issue and control of this Quality Manual, the operating procedures, the Quality Policy and all quality system documentation is detailed in the Document and Data Control procedure.

Associated Documents/Records for sections 1,2,3:
Document and Data Control procedure, SQ00xx
ACME Quality Objectives, SQ00xx

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