Want to save days, weeks or even months of work? You can now get all this information sent to you in Microsoft Word format by purchasing our Quality Management System In A Box.

The ISO 9001:2000 standard was designed to provide general guidance on the development of a successful quality system that will deliver quality services and products. Every company is different and the standard is applicable to every one from service organizations and trucking companies to design houses and manufacturers. Therefore, the guidelines must be flexible so they can be applied in a variety of business models. In general, the ISO 9001 standard promotes improvments in quality by promoting a consistent, controlled process that continuously improvements. If a process is focused (on the customer requirements) from the top management, controlled consistently and is improving, it will eventually product high quality results. The standard does not say when the process will start producing high quality. That depends on many factors.


The standard contains 8 management principles, which provide the foundation for the ISO 9000 series of standards. The 8 management principals that are the basis for the ISO standard are:

 

  • Focus On The Customer
  • Provide Quality Leadership
  • Get Involvement Of People
  • Maintain A Process Approach
  • Use the System Approach To Management
  • Continuous Improvement (CI)
  • Decisions Should Be Based On Facts
  • Maintain Mutually Beneficial Supplier Relationships


 These principles are not elements against which the organization can be directly assessed. They are what the International Standards Organization believes these eight principals to be the key philosophies of a successful quality-minded organization. These are the underlying philosophy of the ISO 9001: 2000 and should be considered by any organization wishing to comply fully with the intent of the standard, as well as the content of ISO 9000.