An Introduction To ISO and Certification
At the root of ISO certification, there are really 3 things you must do to maintain an ISO certified or compliant quality system:
- You must document how you operate your business.
- You must create documentation to comply with the standard
- You must maintain records to allow auditing to the ISO standard.
The ISO 9001 standard is designed to promote quality but the certification process does not set product quality standards. It establishes requirements for a quality system that should eventually produce quality products.
At the basic level:
maintaining ISO certification = maintaining records to prove that your quality system meets the standard
The focus of many ISO programs is the generation and maintenance of records for the purpose of maintaining certification. The secondary effect is that this system will produce quality products (if adequate resources are applied to quality).
The samples on this website are designed as the foundation for a compliant quality system. The ISO standard says you shall do specific things. Each procedure or document that you generate says "we do these things" and here is how we do it. You must add the detail of how you want to perform each specific tasks. Then you must generate records that show that you are using your system properly.