The Big Picture on ISO 9001:2008 Training
ISO 9001:2008 training is a key element of a solid quality management system (QMS).
In fact, training is frequently the area where the company gets the biggest payback on their investments. Training helps people focus on doing their work more efficiently and on the quality of their output. Based on the requirements of ISO9001:2008, there are several levels of training:
ISO 9001:2008 Training For The Executive Management Team
.The first group to that needs ISO 9001:2008 training is the executive management team. It is critical that this group fully understand the required commitment to the ISO standard (including the basic principals) and how this commitment must have sufficient resources to be successful. I can not stress this fact enough – If management is not willing to commit the resources to ISO 9001:2008 activities, the under-engineered implementation will be a drag on the company.
In Depth ISO 9001:2008 Training For All Quality And Engineering Personnel
Since the engineering and quality personnel create the procedures used for training and maintaining compliance with the ISO 9001:2008 standard , it is critical that they have a most complete ISO 9001:2008 training. This high level training can be done in-house by bringing in a trainer or by sending select employees to an external training class. Everyone who get this level of training will add a new perspective on how to implement the system effectively. Therefore the companies will get a more efficient system if they spring for better ISO 9001:2008 training for this group.
ISO 9001:2008 Training For Production And Operations Employees
Basic ISO 9001:2008 Training For Every Employee
At least once per year and usually just before an audit, it is prudent to train employees on how to be audited. This training should explain the different types of auditor styles and how they will ask questions. It should also include some verbiage about the difference between internal and external auditors. Believe me, ISO 9001:2008 audit training will reduce everyone’s stress level during the audit and will reduce the number of findings that are uncovered by the auditors.
After you have completed all this training, don’t forget to document it everyone’s training records. During the first stages of ISO 9001:2008 implementation, there will be a huge requirement for ISO 9001:2008 training. Once you get past the certification audit, the requirements are less but still there is no end to the need for ongoing ISO 9001:2008 training.