ISO 9001:2008 Awareness Training Presentation
Document that can be used for ISO 9001 Awareness Training.
Here is my ISO awareness training sheet that I use for an annual ISO awareness training class. All employees should understand these basic requirements and every new employee should receive the training.
|1||Quality Manual and Document Levels|| |
Level 1: Quality Manual addresses each ISO requirement
Includes Quality Statement, Quality Objectives and Org Chart.
Everyone should memorize the quality goal:
"Exceed our Customers Expectations...Continuous Improvement?"
Level 2: -General procedures
Level 3: Detailed Test Data, Production procedures
|2||Management Commitment and Review|| |
Management sets quality statement and objectives
Periodic Meetings of executive staff to discuss quality (at least 1 every 12 months)
Feedback goes into Corrective and Preventive Actions system (creating an ECO)
Meeting records area a quality record and are kept in Doc control
|3||Trained or Qualified Personnel|| |
Training and qualifications records are maintained in personnel.
Everyone must be either qualified or trained to do their job.
|4||Equipment Calibration and Maintenance|| |
All equipment must have records showing calibration history and status.
There is an area in quality for out-of-cal equipment.
Records are managed in a database
|5||Internal Audits|| |
Periodic Internal quality Audits to CI system.
Full internal quality audit required every 12 months
Auditee should help internal auditor find flaws in system so they can be corrected before an external audit.
|6||Corrective and Preventive Actions Continuous Improvement Systems|| |
Engineering Change Requests =Queue for needed actions
Engineering Change Orders=Used to control all changes in documentation Online system for ECRs and ECOs.
|7||Design Control (9001)|| |
All Design projects must have:
Design notebook is kept as a quality record.
|8||Document Control|| |
Revision Control of all documents using ECO
Inventory Control system is the source for current Rev level
We use a paperless system (all docs are on-line)
Quality Manual and all higher level procedures are on-line
|9||Control of Non-Conforming Materials|| |
Orange Tag system (in-house) and Return Authorization (customer returns) systems
There should never be a bad part on the floor without a tag or label.
Also used to manage inventory transactions.
|10||Control of Purchasing|| |
Based on central inventory system part master with Mfg part numbers, purchasing info or Doc sets. (Vendor approval process and VLC).
Part masters and BOMs have multiple functions (build, cost tracking, selling)
ECO required to change.
|11||Control of Order Entry and Service Processes|| |
Customer requirements must be:
|12||Inventory Control|| |
All inventory must be properly marked, packaged stored, separated and protected
ESD sensitive components
Limited Shelf Life components
|13||Process Control and Data Analysis|| |
Our process control is based on:
Independent Quality Audits
Inspection records and NCM
Final test documentation