Training Requirement for ISO 9000
All employees must be either qualified or trained to perform their job. For higher-level jobs like engineering, show their work history to prove that they are qualified. For lower-level jobs like production, you must show that they have been trained.
The simplest way to accomplish this ( in a small company) is to maintain a notebook with one record for each employee and don’t forget to update it regularly.
Once you have your system in place, you should perform an ISO training class and add this record to everyone's file.
The training records could include a training summary table that shows the quality responsibility of key personnel. Every person in the company should have a training record.
The purpose of this procedure is to define the requirement for training
This procedure applies to all company personnel who are responsible for planning, development, use, and maintenance of the quality management system (QMS) at Acme.
4.1 Quality Manual. SQ0001
5. ASSOCIATED DOCUMENTS
Training Records Notebook (kept in personnel)
Employees that are not qualified to perform a task based on previous experience will be trained to perform new processes. An experienced or trained individual will perform this training. The training may be done by external or internal trainer(s).
6.1 External Training
If the training is performed by an external training individual or group, then a copy of the training certificate shall be added to the personnel training record notebook under the individual’s name.
6.2 Internal Training
If the training is performed in house, then a line highlighting the training shall be added to the employees training record with the date of the training and the trainer’s initials. If the training was done on a controlled process (with a document control number) then the control number should be added to the training record.